Spots are first come first served, so don’t miss out by waiting to the last minute. Our activities are fully refundable up to 72 hours prior to the activity.
Tips are not required, but always appreciated.
If you are aboard a tour with less than 8 riders booked, for physical reasons of pedaling the bike, we will contact you and attempt to rebook your tour time to one with more riders aboard. If a reschedule is not possible, and the ride is cancelled due to this minimum, we will provide a 100% refund.
For all other cancellation reasons, our activities are fully refundable up to 72 hours prior to the start of your activity. If you cancel less than 3 days (72 hours) in advance, there will be no refund or rain-check for your payment.
All rides are required to be paid in full at the time of booking. Though the Okanagan is known for its consistent and frequent sunshine, when rain is in the forecast please come prepared with a rain jacket. All tours go rain or shine.
Absolutely. Dressing up the BEST way to make the most of your Smile Cycle Tours pedal bike experience.
We welcome it. As we tour through high-traffic areas, all decorations must be family appropriate. Please contact us if you’d like to decorate the bike, and ensure you arrive at least 15 minutes prior to the start of your activity.
Five of the fifteen seats available on board are non-pedalling seats. Of the five, three are located as bench on the back of the bike, and two are above the rear wheels.
If you are pregnant or don’t wish to imbibe and are simply along for the fun, there are several non-alcoholic options available to you at our partner locations. Be sure to let a guide know at the start of the tour, so they may direct you to these options as needed. If your entire group is not imbibing, the Discover Kelowna tour is the option for you.
Tours run as a loop and include 3 destinations in a two-hour tour. All tours depart and return to Central, 1155 Ellis Street, Kelowna.
For those over the age of 16, helmets are available but not required to be worn. For those under the age of 16, helmets must be worn. We have adult and youth sizes available. Customers are welcome to bring their own helmet, if desired.
For tours featuring craft beer, wine, or cider: please bring two pieces of valid ID, of which one must photo ID. For all tours: proper pedalling footwear, a water bottle for refill at any of our partner spots, and appropriate weather attire.
We welcome company socials, birthdays, stags (bachelor parties), stagettes (bachelorette parties), team-building events, family-reunions and even sports teams to experience the Smile Cycle Tours pedal bike. Choose this option if you’d like to reserve the entire bike to your VIP group and choose your preferred three partner destinations. This tour requires a minimum of eight riders and can accommodate a maximum of fifteen.
No, you do not. As we’re a social activity designed to engage, we sell individual seats and will pair you up with other smaller groups to make the biking experience even more fun. Tours run with a minimum of 8 guests, unless otherwise specified. Our Smile Cycle Tours pedal bike is a great way to meet new people, so don’t hesitate to book even 1 or 2 spots.
In accordance with provincial liquor laws, alcohol can NOT be consumed aboard the Smile Cycle Tours party bike. Choose from our Craft Beer Tour, Grapes and Grains Tour, or Private Tour, and we’ll enjoy beverages on-site in licensed areas at Kelowna’s best downtown craft beverage producers.
All beverage tours are two hours in length and make three stops. We spend approximately 20-30 minutes at each feature partner location. Your guide will keep you informed as to how much time remains at each stop so you can make the most of your time and overall experience on your tour.
Tours do not include alcohol. Smile Cycle Tours riders receive features and specials along the way at our award-winning feature partner stops.
Smile Cycle Tours is the Okanagan’s FUNNEST group tour experience. We call it Smile Cycle Tours because we make you and people around us smile. Riders are in for an experience that is memorable, unique and fun. The tour is a combination of teamwork, downtown culture, and outdoor adventure. We specialize in special occasions – bachelorette/stagettes, bachelor/stags, corporate social events, family reunions, birthday parties, and anniversaries are best celebrated aboard a Smile Cycle Tours pedal bike.